Usacomplaints.com » Traveling & Tourism » Complaint / Review: Bluegreen Resorts - Mis-marketed ripoff. #238119

Complaint / Review
Bluegreen Resorts
Mis-marketed ripoff

While taking a long-weekend in Harrisburg, PA with my fiancee, we stopped in at the Bass Pro Shop at the Harrisburg Mall. There was a stand there selling these vacation stays, and the guy told us it was 2 nights at a hotel in a certain amount of cities for $49.

I looked at her and thought that we were about to go on a road-trip and stop through Myrtle Beach; it was a city available in the "package". All they told us was that we pay $49, and get 2 nights at a hotel, and that we would have to during that time, attend a 90-120 presentation. We thought "oh, no problem." We showed up a day early, and got a decent room for $103 oceanfront, and the next day we had to checkout, and go to the Myrtle Beach Visitor's Center, which is really just a Bluegreen office.

The lady told us where our room was, and then tried to sell us tickets to all these crappy events in Myrtle Beach saying that we'd like it, and was pushy enough to try to go through with it before we even said no. She said our room and hotel was "very nice." We showed up there, and it was a dump.

Very dissappointed, there was even another couple at the front desk who had gotten into the same situation, and cancelled everything even though they'd have to pay the full price for not going to this "presentation". I wish we had done that. The room sucked. We were supposed to go to this meeting place at 9am the next morning, 30 minutes away, we rescheduled for noon. We got there at 11:45, didn't even get called into this room until 12:20, people were already pissed. She said it didn't matter since the time didn't start until when she was ready (already rude).

So, her presentation lasted a little over 90 minutes, so by that time it was 2, and we were getting excited thinking that we'd be able to leave soon. Wrong. A sales rep came in and said he had to take us to show us a room at a resort there. We had to take a tour of it, and yeah, it was WAY nicer than the room we were put up in. Then took us back to the office, and everyone was put in this room, with same fake party setting, and salesmen sitting down with every couple.

There were managers (I assume) standing near all the doors with their arms crossing watching what happened. He proceeded to go over this "deal" with us trying to sell us points for vacations for $30000 for $450 a month at interest, without even checking our credit. When we looked at each other shocked at the price, we both said no way, but that wasn't good enought for him. He would not give up, and seemed not to even listen to us when we said we are saving up for a house, and this is even more expensive than a car payment. We told him it would not work for us and we'd like to leave. BUT, we had to get "signed out" first, or else we'd get charged full price for the crappy hotel.

After getting extremely upset, and telling him that we were trapped, it took them another 20 minutes to get us "signed out" while he tried other "sales techniques" on us.

Very Frustrating


Offender: Bluegreen Resorts

Country: USA   State: South Carolina   City: Myrtle Beach
Address: Lake Arrowhead Dr

Category: Traveling & Tourism

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