Complaint / Review
Sunstate Rentals, AAA Sunstate, Linda Hennis-Saavedra
Sunstate Sunstate Rentals, Linda Hennis-Saavedra Provides false damage reports, lies to owners to keep deposits, charges fees for imaginary damage Ripoff

Arrived at rental villa to find it wasn't clean. We called the management service who came and vacuumed but did not clean further. There were bodily secretions and hairs found throughout the house, as were headlice. Food remains were in the kitchen, there were no clean towels or sheets.

After check-out we received a nasty letter from the villa owner in the UK. The management company said there was damage that we had not caused, and said we had more than the legal occupancy limit staying in the home. At no time did anyone aside from myself and my young children stay in the villa!

The company had entered the home several days into our visit, when it had that "lived in" look and took photographs. Sunstate then sent those to the owner saying that is the condition in which we left the house. This is not so as the items seen in the photographs are now in my home, 10 hours north of the rental villa!

Sunstate even told the owners we left piles of vomit behind!!!