Usacomplaints.com » Traveling & Tourism » Complaint / Review: Celebrity Cruises - Ripoff Cruise Thru H. #179757

Complaint / Review
Celebrity Cruises
Ripoff Cruise Thru H

Celebrity Cruises, Do Not Go, save yourself money, time, aggravation, and preserve your health. There are much safer vacations. I lost two weeks, $1500, and have terrible memories, never again! I'd rather sit at home for a week and watch the grass grow, while holding $1500 in my hand than ever go on a cruise again!

I contracted a gastrointestinal virus while on board Celebrity's Mercury Ship in June (this virus is very common now on cruise ships, 1000's of passengers are becoming ill). I was confined to my cabin by security and forbidden to participate in any cruise activities or excursions (could not leave the ship or my 9'x12' cabin). I became very ill for 12 hrs, felt poor for a day, and had a severe headache for the following 10 days.

I've been on over 100 cruises and 100's of other vacations, and this is by far my worst vacation ever! The day I went into the ship's infirmary there were already 33 people ahead of me at that moment! After the cruise, Celebrity never called or followed up, never apologized nor offered any refund or compensation for the money lost, time lost, or illness I suffered. The only thing I am grateful for is that I left the ship alive (not all passengers are as fortunate).

In the past, all I had to worry about is catching the common cold, which is prevalent on cruise ships. Now, ship conditions are much worse. Take it from me, a veteran cruiser, save yourself a BIG headache (figuratively and literally), Do Not Cruise!


Offender: Celebrity Cruises

Country: USA   State: Florida   City: Miami
Address: 1050 Caribbean Way
Phone: 3055396000

Category: Traveling & Tourism

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