I filed a complaint with Expedia 7 days ago and they have not responded. So here is my public complaint.
We purchased 2 plane tickets utilizing Expedia. We had nice assigned seats confirmed in writing. We arrived at the airport 2.5 hours before the flight and found that our seats had been given away to someone else. The plane was oversold. I produced the confirmation and the airline stated they did NOT have to honor the seats we got through Expedia. We got on the plane but had middle seats in the back of the plane and we were separated and we had to board last. We got to our destination but we will never us Expedia again.
K, Florida
U.S.A.
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