In May I purchased vacation time; one week for 30 years - (through River Pointe Resorts in Napa, Calif.) and was given a "bonus cruise" for one week with Mini Vacations.
When I selected the cruise option of interest, I called the number given to book a cruise. I was told that $536.24 was needed to cover taxes, etc.
I sent the money for what I had anticipated to be a February cruise. (I have copy of the check). I eventually got a letter saying that the cruise I wanted was not available and I would get a full refund, plus a bonus week somewhere else.
The check was written in September and I have followed up with 2 more letters. I have never received my refund.
Whatever you might do to assist me in this endeavor, would be greatly appreciated. Thank you.
Wendi Miller
BSN, MPH
Wendi
sebastopol, California
U.S.A.
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