There are several inconveniances with this Hotle! And non of them are written in Back And White when you commit to such a highly expensive stay. The Front desk staff leaves at 9:00 Therefore if you have a late arrival there is no one to assist you with your needs what so ever!
I was coming from out of town and needed assistance getting to the hotel! The front dest man said tough your key is in a lock box that's all I'll do for you. Because of this I was unable to make it to the hotel. I was only an hour away but no one offered me assistance is getting there what so ever. I called the manager and he said tough. Because of this neglagence and rudeness I had to stop and stay at a different hotel so that I may find my way in the morning.
So I paid to stay in this rediculously expensive hotel ahead of time and because of them I was unable to make it. They are completly unwilling to offer me any compensation what so ever. So I spent an ungodly amount of money to stay at that hotel only to have to spend more on a different one! And they have complete disregard for their patrons!
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