While we were out they changed our room to an inferior room for the second night's stay that even Manager said she wouldn't want.
Deadbolt lock did not work, murphy bed on the floor, adjoining room which was not soundproof to early risers.
When visiting bar, bartender very rude - no one waited on us or advised no cocktail waitress available. Bartender said he didn't know what hot buttered rum was and didn't have ingredients for hot chocolate and schnaaps. Later found out they have a full hot drink menu. He also overcharged us for drinks, which we realized when comparing with our friends later.
Breakfast buffet was a bag of bread and a toaster, along with some hard rolls that a young man put on platter with bare hands after cleaning off other tables.
Called Jewel C. Shilts, General Manager when we returned home as she was never available during stay. She promised refund but never got back to us and a letter to Mr. Mark Pistilli, Owner never responded to, as a few calls made later.
Frances
River Falls, Wisconsin
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