Usacomplaints.com » Traveling & Tourism » Complaint / Review: Holland American Cruise Line - Ripoff bait and switch by Holland American. Pre-boarding luggage. #144101

Complaint / Review
Holland American Cruise Line
Ripoff bait and switch by Holland American. Pre-boarding luggage

Bait and Switch now standard on Holland American Lines

Holland American does a pre-boarding search of all luggage and confiscates all liquor found. Tax-free liquor, for in cabin consumption has been dicontinues.

All liquors are are priced at more than double the retail cost.
Example Vodka prices varied from $30 up to the high $60's.

Room Service listed three brands at $30 per bottle. On the first day out, they did not have two of the brands, on board.

On the fourth day, of an 11 day cruise, They claimed they only had the $60 brands, available

Wines were also double the normal retail price.


Offender: Holland American Cruise Line

Country: USA   State: Washington   City: Seattle
Address: 300Elliot Ave. West

Category: Traveling & Tourism

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