Usacomplaints.com » Traveling & Tourism » Complaint / Review: Hale O Ha o - On their website they mislead you into believing the house is oceanfront Ripoff. #131186

Complaint / Review
Hale 'O Ha'o
On their website they mislead you into believing the house is oceanfront Ripoff

In March 05 I went online looking for a house or condo on the north shore of Oahu to rent for a vacation. I thought I had found the best one. I booked it and sent them the money.

The website used phrases like, near beach, beach in front of our house, view to the left, view to the right, our beach. The welcome packet they sent us with the combination to the lock box stated that it was located on the mountain side of the road. Ok, I have previously rented where the beach and the ocean are on one side of a street and the house is on the other, so this did not raise a warning flag to me. Imagine our shock when we found the house, pulled in and parked and turned around to look at the beach in front of the house and found a row of houses.

The beach was not only across the street, but it was on the other side of the houses, with no access unless you crossed the street and walked several hundred feet to either the left or the right. I was in tears, I was so disappointed. I was angry, because I felt ripped off. I was embarassed because I had already been recommending it to others sight unseen.

The house itself was pretty much as described either on the website or in the welcoming letter. There were a few things that were unusual. The biggest problem we had was the location.


Offender: Hale 'O Ha'o

Country: USA   State: Hawaii   City: Kapolei
Address: 92-832 Palailai Steet
Phone: 8083717534

Category: Traveling & Tourism

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