Well, if you're looking at this report, chances are that you have also goggled for the Ramada Plaza Resort and ended up being like wtf... After you found this website. Unfortunately my friend, I hate to break the bad news to you, if you're seeing hundreds of negative reports about this traveling "package", what did that tell ya
A: You have just been scamed... Or should I say been misled and misinformed about certain information over the phone when you were with that person that you talked to
You probably have already read the other reports, similar things happened, and this is what happened to ME:
One day I got this little thing in the mail, something like, "You have just been choosen for this thing blah blah blah and we're giving you $1600 for traveling credit..." Then during those lines it mentioned you must act NOW to take on this offer, so being the completely idiot I am, I, of course, called. And after like 45 mins of their sweet talking me into it, I finally got suckered into paying $698 for myself to "reserve" a place.
Then the next thing I did was of course, went online to see what the hotel looks like, I mean if I'm gonna be staying in it for a week and all. And of course the only thing I was hoping I wouldn't find was reports and complaints like this site, but then again I was glad that I found it.
So to cut to the chase, two days later, I immediately called them back today:
1.) Dial that 1-800 they gave you, it's at the top of this report
2.) Gave them your registration number (if you don't remember or didn't write it down, no worries)
3.) Told them you wanted to cancel my trip, they problly would transferred you a bunch of times before talking to the person in charge
4.) Be persistent and say you want to cancel your trip, the keyword is "to cancel", then if they wont, pull out the Florida State Sellers of Travel Act (http://www.800helpfla.com/pdfs/SOT04. Pdf) and state section 559.933 (page 7), there stated that "It shall be unlawful for any seller..." (you get the idea)
5.) They probably would give a couple more times of those bs "No you cannot cancel you trip because it was a promtional trip", "But why did you send up for the trip in the first place if you were going to cancel it", "Did you hear anything from the media or internet that changed your mind", or (this is a good one) "I am not going to be able to give you a full refund but how about I give you $524, which is 75% of your money"
Remember do not give in to any of their crap and just saying you wanna cancel the trip and eventually they will do it, at least they said they will credit me back the money into my credit card
And call you credit card company to notify them the situation, they will help you any way they can to resolve this bs
Keep in mind that the FL state sellers of travel act only state that you're entitled to a full refund within 30 days of purchase, and that was what happened with my situation... If you bought it more than 30 days ago this article might help
Http://usacomplaints.com/Resorts/Ramada-Plaza-Resorts/ramada-plaza-resorts-ripoff-va-Q7F5Q.htm
I also followed the instruction from Jennie - Boonville, New Yorkv (third to the last rebuttal), and it worked, hope this helps someone, down with RAMADA, these people have no shame
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