We purchase a Florida holiday through Mini Getaways the last week of March. We were told that we could use this vacation even though we were leaving sooner than the 45 days notice that was requested as long as we paid an additional $75. We canceled our hotel that we were going to use because this sounded like a better offer.
We sent in the $75 in addition to already paying $239 and also the $39 travel fee. Now it is the 11 of April, we are to be leaving on Friday, and are told after numerous attempts of calling Absolute, that we cannot get a hotel because of not giving them 45 days notice, even after they cashed our checks for the early booking.
I have called for over a week, left messages, no return phone calls. Finally today I speak to a live person who informs me that they cashed our checks, but we get no rooms. They say that they cannot help us to contact the sponsor/seller. We contact the sponsor/seller and they to contact the Absolute Reservation Center.
Now its too the point where I am seeking legal council to handle this. This company is nothing more than a scam and an attempt to fraud/steal money from individuals. They are ruining my daughters 5th birthday because now we have no place to stay and they have all our hotel money.
I guess after contacting Florida Consumer Affairs, the Better Business Bureau, and an attorney we'll see what happens.
0 comments