I booked a trip to Cancun Mexico departing Dec 1st and returning on Dec 8th. Sun Country cancelled this flight and never credited my credit card back the $800.00 I paid to reserve 4 seats. I have contacted my travel agent and they have not been able to recover the money. This cancellation took place in September.
Sun Country stated on the news locally in the Twin Cities that customers who were due refunds would get them and those who paid by credit card would see the money first. This was made almost a month ago.
This hard earned trip was to have been a Christmas gift to my daughters and myself to visit grandparents. This Christmas gift has been taken from us by Sun Country Airlines.
It has been six months since the cancellation. Without this refund from Sun Country I am unable to take my daughters on a vacation in the future.
I would appreciate ANYTHING you can do to help.
Barbara
Oakdale, Minnesota
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