» Traveling & Tourism » Complaint / Review: Bank of America - Modification-Predatory Lending Practices - Predatory Lending Practices. #1064935

Complaint / Review
Bank of America
Modification-Predatory Lending Practices - Predatory Lending Practices

Bank of America is both predatory and an unethical institution. They have only one agenda, to target the exact people they are supposedly trying to help. There is not an incentive for them to preform modifications because if you have PMI and you have made payments on your home for several years it is in their best interest to foreclose on the home so they actually are making more money than if they were to reduce your interest rate. Plus they are pocketing what monies you put down to secure the loan. BOA has one agenda, to take your home but also mislead you by saying that they are running the home assistance program to help homeowners stay in their homes. It is gross negligence, a company this size that has been allowed to operate in this manner can only be described as criminal.

I have had a loan since the original home loan was with 2009 both my husband I were laid off and we were forced to file chapter 7 Bankruptcy. Countrywide at that time would not preform any type of reinstatement procedures to secure the home loan after the bankruptcy. Texas is homestead state, which enables borrowers to keep their cars and homes out of bankruptcy proceedings. The loan was sold to BOA just a few months after our bankruptcy was discharged. We had applied for the modification just before we filed for bankruptcy because we were laid off and it was approved. But we were not able to make the first 7 payments because we were still not working. The loan was delinquent. The loan modification consisted of maintaining the loan term and reducing the interest rate by ¼ of a percent. It was 5.5% and went to 5.25%. What does that mean? It means that our original mortgage payment was $1700 and it went up to $2100. The just tacked on what we owed to the back of the loan and kept the loan term.

We eventually were able to bring the loan almost current, so that we only owed 2 payments. I wanted to bring the loan current so BOA suggested I apply for another loan modification for those two payments. I agreed and submitted all the documentation they requested. The loan officer Marina Henry based out of the Dallas, TX office told me to be considered for the modification you had to be at least 2 payments behind to be considered for the program and to not make any more payments because I would be ineligible for the program. I received a letter stating that I was not eligible for the program in May because I filed bankruptcy in 2009. This is the INCREDIBLE PART-I called Marcina and she told me to disregard this notice because it had been sent in error to literally hundreds of borrowers and it was not applicable to me personally because I had filed bankruptcy back in 2009 and this letter was sent out in error because that would only apply to me if I was currently in bankruptcy proceedings, which I wasn%u2019t. Two days later I received a letter stating my house is in foreclosure. I called Marcina and never was able to get a hold of her and was assigned a new account manger Crystal Wright out of New York. I told her Marcina had informed me to disregard the notice and she said she was aware of this fact but it was NOT INTENTIONAL To mislead me but Marcina was misinformed and the policies changed as of March. She also informed me the only way the house will not go in to foreclosure is bring the loan current to pay $10,000 penalties within 5-7 days! BE-AWARE of Bank Of America-They are Dishonest and have Sinister agenda

Offender: Bank of America

Country: USA

Category: Traveling & Tourism


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