Usacomplaints.com » Traveling & Tourism » Complaint / Review: Wholesaleflights.com - Excellent customer service. #1054568

Complaint / Review
Wholesaleflights.com
Excellent customer service

I am writing this review based on the excellent assistance and customer service I received from Frank at Wholesale Flights. I initially booked my ticket which I was ready to fly on until... I had to make a last minute change to the departure. Literally 2 days before my departure, I found out that I had to be at my destination a day before originally planned. To my unfortunate luck, it was a Sunday and Frank's office was closed. Luckily I remembered that he provided me with his mobile number to be reached at any time. I usually don't like to bother people on days off but this was one situation I had to make an exception on. I called Frank, he picked up, I told him about the situation and he got to work. Within an hour, he called me back and said that everything I needed was taken care of. Even on his off day, he took the time to take care of my flight which really impressed me. This kind of service is what everybody needs and is looking for. Thank you Frank for your hard work and dedication, I'm glad I chose to buy from you.


Offender: Wholesaleflights.com

Country: USA

Category: Traveling & Tourism

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