Booked a private car to drive from Fort Lauderdale airport to West Coast of Florida at night. Gave them my flight information. Flight was late by an hour and company said that driver got tired of waiting and left, and they had no other driver. So, they wished me luck getting to where I was going. Though their policy is to charge the customer the full amount of the car when a plane is delayed because it's not their fault the plane is delayed, they did me a favor by not charging me.
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