Complaint / Review
Villa del Palmar - Flamingos
Bought a timeshare, it is paid in full, moved from original address, changed the address info in their website, have never received an invoice since move in only received PAST DUE NOTICE after D

We bought a timeshare in Los Cabos, Mexico while traveling there. We have paid it in full.
We received yearly invoices for our Maintenance Fee every year until we moved in updating our new address on www.resortcom.com. When I have called them, they have our current address information on file.

We have not received an Invoice from the since October or November.

But, we have received PAST DUE NOTICES every year since. I have called and complained many times. The Late charge is $91.68, a substantial amount. One year, "as a courtesy", they reduced the late fees 50%.

We have EXCELLENT credit, if you would like to check, please contact us. We do not pay our bills late, ever! When I get yearly invoices, such as prop tax, auto and homeowner insurance, I pay the bill right away. No invoice, I have nothing to tell me what amount is due and when.

We are still not receiving Invoices, but yes, we are still receiving PAST DUE NOTICE!
I think they are purposely doing this to get that extra Late fee.

Great way to generate extra revenue. What are the Timeshare Owners supposed to do? Not pay it and lose their timeshare? It's a WIN/WIN for the company!