Complaint / Review
Ice platinum rewards
Misrepresentation

Ice Platinum Rewards offered a lifetime membership with reduced prices on vacation resorts, airlines, cruises, and hotels. For a fee of almost $2000.00 we were to receive the lifetime membership plus FREE certificates for a seven day resort stay plus a FREE four day cruise. The problem—they have been taking the payments out of my checking account every month, but when we tried to book our resort stay—we find the certificate is only good if we pay an additional fee of almost $700.00 which does not include tax. This additional amount is not part of the initial fee. They really pulled a good one on me. I'd like Ice Platinum Rewards to refund our money, and never call us again. I will post negative reviews about this company, and certainly would not recommend them to anyone.