» Telecommunications » Complaint / Review: Frontier Communications - Illing error, customer service. #944643

Complaint / Review
Frontier Communications
Illing error, customer service

The corporation has got the toughest customer support that I've actually handled. While shifting a mistake was created using the turn off day of my support. They closed it off 14 days early since he joined the day incorrect. It got 5 telephone calls and about 5 hours about the telephone to obtain it switched back on and web operating. Once they switched it back on they offered me a brand new bill number and dual billed me for several providers and service costs when it had been their error. I subsequently invested another hrs about the telephone going-over the expenses. I had been told issues were set. I would believe things were before next weeks bill came. I would invest another couple hours about the telephone and obtain the beginning I'd consider titles of these I spoke to but after concerning the next period I had been guaranteed it had been straightedned out permanently. I put away my documents. Then a following month I Would get another statement. It's been five weeks since I have disconnected providers together. I've been guaranteed atleast three times my consideration was mounted and stability due was 0.00. Then I start my email today and receive another statement for $29.75. They are able to 't actually inform me exactly what the cost is for except it appears like a credit was utilized like a cost or anything. I've invested almost 20 hours about the telephone together in 5 weeks. Discuss annoying. Nowadays I simply chose to deliver them the cash to obtain the frustration around with. However itis complete crapp they have pushed me this much. I ought to not need to pay for anything I actually donot owe but I actually donot need an adverse credit history. I'll never use their solutions again-even if they're the final versions in the world.

Offender: Frontier Communications

Country: USA   State: Idaho

Category: Telecommunications


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