Usacomplaints.com » Telecommunications » Complaint / Review: Verizon Wireless - Glabal Roaming. #875758

Complaint / Review
Verizon Wireless
Glabal Roaming

I visited Europe to get a three-day weekend, and desired to utilize my telephone like a GPS. I named ahead of time and was informed that $30 per month might get me 30MB. Easily went over they might instantly place me-up to another utilization group. To ensure used to do not forger to fall that function after I returned they established it-up to become removed my consideration about the Friday I delivered. I applied the telephone for and time to one hour 5 like a GPS while touring around Toronto. I deactivated other functions, no email, software improvements, nothing else-but GPS for navigation. After I delivered I named to ensure the function was eliminated and also to examine my use. I'd sustained $4 in running costs. After I got my statement they stated I'd 70,000KB of worldwide running and also the cost was $140.

Verizon individuals are excellent however they should focus on fee since whenever you contact them about something similar to this it is "allows create a package period". They state that since I just had the function for 3 times, the price is prorated combined with the utilization. The price was $3 and also the use allocation was 3MB. Anything over which was billed at some substantial overage price. After one hour of fighting and looking to get handed to a boss I acquired the statement cut-in half.

Issues you need to know. Seems like good sense but when that you don't have it written down it isn't likely to assist you. Verizon may let you know something and do another. Their workers are ethical, but personal providers who're all-on another site. You can't determine or anticipate your computer data utilization within this nation, whenever you go another country it racks up even more quickly than it does below and also you don't have any method of contesting it. Change your telephone down and abandon it down whenever you keep the nation. They allow it to be so incredibly costly to make use of that no sensible individual might wish to.


Offender: Verizon Wireless

Country: USA   State: Michigan

Category: Telecommunications

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