Usacomplaints.com » Telecommunications » Complaint / Review: Cellular One Texas - Major Ripoff. #817663

Complaint / Review
Cellular One Texas
Major Ripoff

I recently joined in to a agreement with mobile one. Our credit isn't that excellent, and needed to opt for what's named AB credit strategy. Our support is $49.99 monthly, and that I possess a $75.00 spending control. This course of action needed me to buy my telephone in advance, without any savings. Therefore if you don't wish to invest $400 bucks on the fairly good phone, you're caught having a dinky phone. I paid $75.00 for that telephone, that will be no better that the $9.99 tracphone. The criticism is that this. The spending restriction, is just a real huge ripoff. They'll change your telephone down, even although you have not attained the restriction. Just to illustrate, I paid $100.00 on 1/15, that cost offered me an adverse stability of $-16.20. On 1/30 (15 nights later) they again stopped my telephone, for going-over my spending control. Upon calling their lackluster customer support, I had been informed that my stability was currently $84.00, which I had been over my spending control. Recall it had been an adverse equilibrium fourteen days before. Our statement is about $55.00, do the math, I ought to not need attained my spending control. But this is actually the offer, they ask you for $2.00 each day, which to get a month is clearly significantly more than your bill quantity. Confused??? Well think about the remainder people. The statement never is available in a regular way, which means you never understand predicament using the spending control. The website (what website) claims as you are able to examine your equilibrium online, spend your statement etc... Well all the best engaging in it. It takes one to enter your zipcode, to be able to work through the very first display. Our zipcode, doesn't function, neither do 20 additional zip codes in my own region. But there's a cell one shop below, which means you might believe it'd operate, no. Ohh, and given that they also ask you for a $5.00 dollar charge for achieving your spending control. This charge isn't revealed, in virtually any of the paperwork. I'd named customer support many times, before I then found out about this. I believed that my problem was an isolated occasion, and so I named my local shop, to determine if every other clients where worrying concerning the spending program. These were MORE that prepared to inform me concerning the SEVERAL grievances these were receiving. They actually explained they have been informing corporate about all of the grievances they're receiving. Main point here... Do Not turn into a mobile one client, simply do not get it done. You will find greater businesses, even although you need to proceed the prepay path.


Offender: Cellular One Texas

Country: USA   State: Texas   City: Tyler

Category: Telecommunications

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