Usacomplaints.com » Telecommunications » Complaint / Review: Boingo Wireless - 24 hr period = 3 times the price. #746079

Complaint / Review
Boingo Wireless
24 hr period = 3 times the price

Registered to get a 24 hour one time interval in Tokyo, but was billed for 3 "onetime" intervals. Customer support stated I related 3 products, when actually I related 2 — a notebook and iPhone (did not realize that was from the guidelines). Wouldn't provide a return. Described that I connected my notebook twice inside the 24-hour interval, but their reviews confirmed it had been 3 different products. The total amount under consideration is little, but it doesn't make me feel assured within their support if their application can't precisely study a MAC address. Will-call the financial institution and challenge the costs & and not utilize them again.


Offender: Boingo Wireless

Country: USA

Category: Telecommunications

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