Usacomplaints.com » Telecommunications » Complaint / Review: ATT Uverse - Ongoing problems. #703651

Complaint / Review
ATT Uverse
Ongoing problems

I've had phone-line problems for nearly annually. Ten technicians came out and done the issue. One changed anything for that exterior telephone package to and such as the entrance. However the issue is still there. Going back two times I've been without house telephone, web and Television all night on-end. I drop link in the centre of the night time creating my house alarm to sign lack of dial-tone getting my loved ones. Technicians have put me in touch with their administrators who'll not contact me when I keep messages. Calls towards the Uverse assistance quantity just gets you speech requests and also the automatic program registers an issue and times a technology. The technology start at block one and retrace all of the last 6approximately technicians did. But because the assessments they execute while they're there don't display a concern right now they keep without doing something significant to fix the actual point issue.

It would appear that my house is maintained with a wire that's over 30 yrs old and my connection to it's with a hidden "bonded" link. Two technicians have stated that the thing is the wire however it is extremely expensive to find out and use a " stand".

I've a lineman being released today (the 2nd in per week) to check on the wire. Wish to create a guess the lineman doesn't look for a dilemma

General when everything is operating Uverse is just a little much better than my previous encounter with Charter Cable. Recipe HD includes a significantly clearer image. ATT image stops a great deal and also the containers are extremely sluggish to react to the handheld remote control since a recently available application update.


Offender: ATT Uverse

Country: USA   State: Texas

Category: Telecommunications

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