My bsnl number is 09496940678. My balance was around Rs. 60 and today its automatically deducted from my balance and turns to some negative amount. When i contact the customer care representative, he mentioned that i had downloaded from sites and that is the reason for deduction. But i didn't download anything. If i download anything then why it is not showing in my phone or as a message or anything else? Without my permission BSNL networks employers did something in my bsnl account and that is the reason for deduction. I want my lost money back to my account.
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