Usacomplaints.com » Telecommunications » Complaint / Review: Metro PCS - Automated Payment thru QPay. #624887

Complaint / Review
Metro PCS
Automated Payment thru QPay

I visited among the City PCS Corporate shops to pay for my telephone bill. The outlines are often lengthy and on the prior visit, the client support representative recommended I take advantage of "their" Automatic Transaction Center situated right out-front. Therefore the last 2 weeks I applied the equipment. That you don't need to have precise change. Our statement is $52, I place in $60 and obtain $8 change along with a bill confirming my deal. Yesterday (December 1st), I applied their "ATM". I place in a $100 bill. It prepared my $52 cost and believed to gather my $48 change. Their was no change. Our receipt does state that number change was delivered and also to contact several published about the bill. It did not work. And so I went within the City PCS Shop (a corparate shop actually). The client support representative stated, "We've nothing related to that device. It isn't mine. It is a separate organization. They simply approach funds for all of US, you've to get hold of them." Normally I had been annoyed, particularly given that they recommended I take advantage of "their" device. They confronted to contact protection since I have would not take-no for a solution. I eventually found another telephone number for "QPay". They explained today that I've 2 choices, utilize the $48 to my next cost, or delay 4-6 months to get a check. More outrage. Q-Pay and City Computers are liars and secrets. I'd like an instantaneous cash return. I paid money, I'd like cash back TODAY!!! I'm worrying below, the BBB, Ripoff.com, LA Times, OC Registar, OC area Lawyer, State Attorney General's Workplace and also the FTC.


Offender: Metro PCS

Country: USA   State: California   City: Santa Ana

Category: Telecommunications

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