Verizon Wireless statements that I received notice along with a mailing box to come back my rim phone that they changed having a functioning telephone. I slipped and smashed my unique rim that we TAKEN CARE OF and settled a $50.00 onetime courtesy alternative cost to get a alternative rim (because of my very long time standing like a great client). Verizon has charged me $429.99 since I didn't return the damaged phone, which after eliminating the battery to utilize within the alternative phone, I dumped. 400 Twenty Eight Bucks and Ninety-Nine Pennies! TO GET A BROKEN PHONE
The arrogance, complete gall and hubris of the organization knows no bounds. Verizon states that there have been directions to come back my damaged telephone along with a compensated delivery cover within the bundle that my alternative telephone arrived in and that I state THERE CLEARLY WAS NOT! If there is I'd have delivered it back again to them.incidentally, I'd have delivered it back for them and settled the shipping myself had I recognized they were anticipating the damaged telephone back.
400 Twenty Eight Bucks and Ninety-Nine Pennies for an unreturned damaged telephone that Verizon WOn't observe from me until a judge requests that I spend it (I'm a law-abiding person). And maybe the courts might. We will notice since I'll be processing a match against Verizon Wireless within the small-claims judge of Collier State in California for that precise quantity they demand I owe them as well as the processing charge of $40.00. Great whole against you Verizon Wireless of $469.99.
A Verizon Wireless "boss" stated the very best Verizon Wireless Might do was to consider 25 PERCENT of the unreturned telephone charge-off my statement. No. Nowhere near acceptable. I had been never advised to come back the damaged telephone. Not verbally by any Verizon worker in the Florida shop and never within the bundle that supported my new telephone.
The only real wireless supplier that I've previously acknowledged. The only real wireless supplier that I've actually utilized (and my spouse also for instance) SHAME YOU. I'll release sometime for courtroom should you may.
James B Eagleton
Naples, Florida
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