Usacomplaints.com » Telecommunications » Complaint / Review: Magic Jack - Gave me a phone number belonging to someone. #551768

Complaint / Review
Magic Jack
Gave me a phone number belonging to someone

Essential. Essential. If you should be unable to create calls or having difficulty together with your contact listing, please Go Here for repair. This is your very best answer. You shouldn't go here should you choose not need this issue.

You're currently communicating with 'Virgil'

Your Problem identification for this talk is LTK419096266498X

Virgil: Hi, how can I assist you to?

Jessica weaver: the free-phone number given in my experience throughout the joining process evidently currently goes to another person whm I've no concept of. After I contact my very own quantity a voice-mail occurs by having an older manis speech informing me to depart him a meassage

Jessica weaver: quantity directed at me was 7168103505

Virgil: Please wait while I examine that for you personally

Jessica weaver: I want this fixed asap this nmber will be published on my site to get a small company I possess

Jessica weaver: ty

Virgil: I enjoy your tolerance.

Virgil: Are experiencing this issue in most incoming phone?

Jessica weaver: np

Jessica weaver:???

Jessica weaver: huh

Jessica weaver: would you comprehend the issue

Virgil: Indeed

Jessica weaver: I simply acquired this miracle port

Jessica weaver: blocked it in

Jessica weaver: listed

Jessica weaver: and upon regsitering I had been designated this free amount

Jessica weaver: 7168103505

Jessica weaver: evidently this quantity goes to another person

Virgil: This quantity is authorized in your name.

Jessica weaver: I don't need my cusotmers claling a number considering its me and obtaining whoever this number goes to

Jessica weaver: indeed

Jessica weaver: did u contact the amount?

Virgil: One moment please...

Jessica weaver: it would go to some manis voice-mail

Jessica weaver: not mine

Virgil: Can I perhaps you have voice-mail address?

Jessica weaver:?

Jessica weaver: whats that

Virgil: *your

Jessica weaver: I never established a voice-mail up

Jessica weaver: I simply listed the product but still haven't put up voicemail

Virgil: is that this your Speech Message current email address: [email protected]?

Jessica weaver: indeed

Jessica weaver: I believe

Jessica weaver: its my mail I applied when joining your item if thats what u r talking about

Virgil: Could you access this current email address?

Jessica weaver: indeed

Virgil: voice-mail is standard environment together with your magicjack.

Jessica weaver: okay

Jessica weaver: therefore today what

Virgil: whenever you listed your magicjack it'll set the voicemail environment.

Virgil: Please check have you been obtaining voice-mail inside your consideration?

Jessica weaver: okay I get that component but exactly why is my telephone number currently designated to a different individual

Jessica weaver: do I have to obtain a fresh phoen range type your support?

Jessica weaver: phone*

Virgil: You quantity can be used by you simply.

Jessica weaver: omg

Virgil: that you don't want to get a brand new quantity.

Jessica weaver: after I contact my telephone number designated by your miraculous port organization

Jessica weaver: the telephone bands

Jessica weaver: moves to some manis voice-mail

Jessica weaver: not my speech not me

Virgil: Please wait while I examine that for you personally

Jessica weaver: i believed we went thorugh this currently

Jessica weaver: I've described this 4 times currently for you

Virgil: thanks for the tolerance. I'll move one to a greater degree of assistance. Please keep while I move you.

Jessica weaver: ty

Please wait while I move the talk with the very best suitable website owner.

You're currently communicating with 'Trip'

Your Problem identification for this chat is LTK419096266498X

Trip: Hello this really is Neglect Trip, Please provide me a minute to examine your past talk. Thanks

Jessica weaver: ty

Trip: thanks for keeping, Jessica.

Trip: Can I understand when did you listed your MJ system?

Jessica weaver: about 2 hours before

Jessica weaver: sry create that 5 hours before

Jessica weaver: approximately 1am eastern regular period

Trip: Ok, have you been in a position to obtain incoming phone together with your MJ quantity utilizing additional phone-line?

Jessica weaver: I'm unable to put up voice-mail after I make an effort to call my quantity or push vmail about the softphone, the phone call would go to some manis voicemail whom I've no understanding of and requires me to depart a note. I can't push * 1234 to setup my voice-mail like your FAQ's tell.

Jessica weaver: no I can't obtain incoming calls

Jessica weaver: they r likely to this person

Jessica weaver: 7168103505

Journey: Ok.

Trip: One moment please...

Trip: Please operate this link

Trip: Please follow the link to obtain and operate the magicJack update (relevant for each XP & Vista):

Journey: http://upgrades. Magicjack.com/upgrade/upgrade. Exe

Jessica weaver: okay completed i went it

Jessica weaver: today what

Trip: Please call your MJ quantity utilizing the telephone phone attached to your MJ system.

Jessica weaver: I did so

Jessica weaver: same task is occurring

Jessica weaver: this didn't assist

Jessica weaver: this telephone number goes to somebody

Jessica weaver: some older black man

Jessica weaver: not me

Trip: When I have examined within our finish, this telephone number (716) 810-3505 is authorized under your title: JESSICA WEAVER consideration ID: 14801831.

Jessica weaver: okay that's right that's me

Trip: Please disconnect your magicjack then connect it in to the back interface of the computer.

Jessica weaver: I'm suggesting this person who has this voicemail may be an area phoen organization

Jessica weaver: verizon

Jessica weaver: at& t

Jessica weaver: somebody has this number currently

Trip: Attempt To call your MJ number with 1 prior to the 10-digit telephone number.

Jessica weaver: holy crap i thought it out

Jessica weaver: you men

Jessica weaver: designated me a telephone number that goes to some client

Jessica weaver: currently through verizon

Jessica weaver: omg

Jessica weaver: i can't think you folks did that

Jessica weaver: this guys will be fumed

Jessica weaver: (716) 810-3505 Type: Land-Line Supplier: Verizon Area: Williamsville, NY

Jessica weaver: simply visit 411.com

Jessica weaver: key in this phone numebr

Jessica weaver: number*

Jessica weaver: (716) 810-3505 Type: Land-Line Supplier: Verizon Area: Williamsville, NY

Jessica weaver: http://www.411.com/search/Replay? Search_id=63261450109041733817&lower=1&more_info=1&form_mode=

Jessica weaver: poor transfer

Jessica weaver: i clearly am coughing into some bad men accoutn and contacting him

Jessica weaver: dont u believe you shoudl change my telephone number asap

Trip: Number, Jessica that telephone number is authorized under your title, this may be a problem using the amount porting porting procedure in the additional telephone supplier, whilst the telephone number possessed from the magicjack organization that individual may have been a magicjack client before and chose to interface the amount to Verizon. Don't fear I'll create a statement with this to the executive division to ensure that them to further consider this issue and supply an instantaneous motion to solve this problem.

Jessica weaver: noooooooooooooooooo

Jessica weaver: it doesn't support

Jessica weaver: i taken care of this factor

Trip: DoN't alter your telephone number however within twenty four hours, we shall return to you as we have set the problem.

Jessica weaver: I've a small company

Jessica weaver: I simply edited my site to include this telephone number

Jessica weaver: presently there is nothing you men may do

Jessica weaver: I want this solved TODAY NOW TODAY

Jessica weaver: I want a brand new phone numebr

Jessica weaver: not that large of the offer

Jessica weaver: I simply listed this factor

Jessica weaver: i declare I had been going to send the product to more than 200 individuals through my organization

Jessica weaver: is that this doesn't get fixed I'd like telephone number and details of whom I will contact top end people

Trip: this is exactly why I'm creating a statement with this for this problem be solved... And when you will alter your telephone number at this time, there'll be considered a cost of $4.95 for that change of telephone number. I have to exchange this issue first to the top administration to ensure that them to supply a greatest quality regarding with this particular problem.

Jessica weaver: advance this talk subsequently to somebody cap could possibly get me an answer

Jessica weaver: wtf why might i spend $4.95 for a mistake in your finish

Jessica weaver: i can't delay

Jessica weaver: would you realize I possess and run a company

Jessica weaver: I had been informed it was A TRUSTED item

Jessica weaver: you producing records and informing others won't assist me out-right now

Jessica weaver: alter my quantity please

Jessica weaver: today

Trip: Number, When I have stated the only path for people to exchange This problem and create an instantaneous are accountable to our top administration in order for them to offer an instant action regarding this problem and all we require is the Complete assistance.

Jessica weaver: or I'll replicate this talk post-it to my site along side 3-review sites suggesting or denouncing an item and that I could guarantee you you'll quickly drop clients

Jessica weaver: I'll not work

Jessica weaver: your compnay designated a phony quantity in my experience

Jessica weaver: this bad man may have currently more than 50 calls to his voice-mail

Jessica weaver: he's a spending verizon client

Trip: I'm telling you that should you'll alter your telephone number at this time, you'll be cost $4.95 for your first change, this is exactly why I'm creating my statement with this so that this problem will be resolved.

Jessica weaver: hwo could u not determine this out???

Jessica weaver: cost me $4.95 I'll challenge the costs showing on every cost claims... Cheerfully

Jessica weaver: does the corporation not approve one to aid the client having a repair the problem today attitude?

Jessica weaver: why could u not only determine a brand new number in my experience AT THIS TIME then consider it by yourself period and so I could possibly get phoen calls

Trip: When I have mentioned, Jessica. If you'll alter your telephone number at this time, a cost of $4.95 is likely to be utilized in your consideration for that change of telephone number, as our bodies may approach the telephone number transformed... And that is why we-don't recommend one to alter the telephone number first, once we can make a study with this specific problem to the top administration, for them to repair the problem and alter the telephone number without getting your consideration...

Jessica weaver: then how am i designed to receiev our customers telephone calls once the calls are likely to some older black guy without affiliation in my experience or my company???

Jessica weaver: do u realize that no telephone number = no company

Jessica weaver: there's to become atleast 1 individual there exactly where on the planet u might be that may resolve this at this time

Jessica weaver: I've never been mroe upset having a business and also you do not have a toll-free cs quantity

Jessica weaver: I'm stuck talking

Jessica weaver: do u have administrators?

Jessica weaver: perhaps the creator of the factor may determine this out

Trip: this is exactly why we've our technicians, whom we exchange this problem for them to repair this issue and created a on the finish.

Jessica weaver: I'm certain this is not the very first time it's occurred

Jessica weaver: nevertheless long that may consider

Jessica weaver: no telephone number= no company for me personally

Trip: No. I'm currently about the last degree of assistance who might help you with this particular problem.

Jessica weaver: t e watts

Jessica weaver: this can be a clutter

Jessica weaver: I want an address to create and deliver a duplicate of the talk with somebody

Jessica weaver: please supply me a tackle along with a phoen amount to achieve somebody

Trip: I'm sorry, but we're prohibited to reveal such data.

Jessica weaver: I'm completing a BBB criticism at this time

Jessica weaver: so my cash would go to whom?

Jessica weaver: you've no criticism department or anybody I will create to

Jessica weaver: that's that which you say

Trip: I regard your final decision, nevertheless I want your complete assistance to ensure that us to solve your issues, nevertheless because you don’t work I'm compelled to finish this program.

Livechat owner ended program without actually solving this issue!


Offender: Magic Jack

Country: USA

Category: Telecommunications

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