Usacomplaints.com » Telecommunications » Complaint / Review: Verizon Wireless - Unauthorized text messaging charges. #535115

Complaint / Review
Verizon Wireless
Unauthorized text messaging charges

For that previous 8 weeks there's been a cost of $19.98 on my mobile phone statement described "Quality TXT Message".

I've never approved such support, and just seldom utilize texting whatsoever.

In speaking today with Verizon customer service I had been educated they can't reimbursement the costs or stop the support.

I talked with a boss and got exactly the same undesirable solution. They state that they're just performing whilst the payment

Broker for that supplier, consequently can't reimbursement the cash, despite the fact that the cost is created on my Verizon statement.

The statement doesn't everywhere determine every other party included apart from me and Verizon. They stated the cost was

From Solo.com. No such website providing texting exists per google search.

That Is a fantastic situation. And also the undeniable fact that Verizon may bill me to get a support that they're not supplying

And refuse any obligation for that costs is frustrating.

Clearly that is come type of fraud by which Verizon is just a person possibly intentionally or innocently, however the

Rejection to take accountability despite the fact that they threaten to end my support easily do not spend is undesirable.

But I truly have no idea where you can change next


Offender: Verizon Wireless

Country: USA   State: Tennessee   City: Nashville

Category: Telecommunications

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