Usacomplaints.com » Telecommunications » Complaint / Review: Global Tel Link - Dropped calls. #509889

Complaint / Review
Global Tel Link
Dropped calls

I've A LARGE issue with Worldwide Tel Link. Our bad boy is in prison and thus ill. I waited all day long for his call. He named me nowadays and stated the previous few calls he designed to his woman have been disconnected inside the first moment or two. Therefore he named her back. Again disconnected within the first moment of saying hello. He attempted again they got the entire 15 that point.

So he then calls me. Says. Hello mom. I simply was speaking with my woman also it got disconnected twice in AROW. Therefore if it will it again. Click. It disconnected!!! About a minute 3 seconds!

I'd no further cash to put up the telephone. I called GTL simply to obtain the saving they'd call-back in 2 hours they were having unusualy large call lists. (I guess they're!) FINALLY. Someone calls me back. I informed him precisely what happened. He explained he'd try to notice if he might matter me a credit. I had been on-hold for that next 25 minutes. He ultimately returned in my experience and stated these precise words. "I paid attention to your phone for your boy and because you offered me fraudulant information you are able to never obtain any credit for dropped calls. I mentioned what!!! Fraudulant info!!! Used to do not provide you with any fraudulant data. He explained well i paid attention to the tapes and your boy hungup you!!! And stated that i had been lying simply to try to obtain a credit!!! Yes like i'm likely to put all this money on my phone to talk to my baby and he's going to mention one word and hangup on me!!! My son is extremely ill correct now. Swine influenza goes around within the prisons. And that i couldn't even talk to him. No that's not just how it goes. We usually speak for your full fifteen minutes. I'm truly pissed! Class-action suit!

If there is another organization we're able to employ I guess they'd be considered a bit better. They'dnot wish to lose clients. However they understand they're all we've. And so I imagine they are able to simply take your cash. Provide you with 1 second telephone calls and cost for 15 minute. Calls. After which change and have you for more income. It has occurred in my experience a lot of occasions you cannot actually imagine!!! I've been achieving this to get a year 5 today. I'm a great paying client! Wtf! I'll simply take that 25 dollars and proceed visit my boy and stop using GTL!!!


Offender: Global Tel Link

Country: USA   State: California

Category: Telecommunications

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