I have captured directv numerous occasions overcharging me, doublecharging me for payperview, and virtually laying to me about my account action and also the actions these were getting to create modifications.
Their customer support is terrible, if you don't let them know you wish to stop. Subsequently (and that I have nothing against individuals with highlights) keep in touch with somebody you are able to comprehend, and they guarantee you the planet, simply to discover you've to babysit your dtv consideration and charge card bill to ensure they (and they rarely have it directly on the very first phone) do what they claim they are likely to do.
Lately, I charged $55 to get a payper-view even yet in HD to my bank card. I'd people over to get a celebration, then your display claims "complex issues" (that we realize sometimes happens). Therefore, I contact them up, show them (they ought to know about their very own technological issues) I really couldnot view what I curently have been billed for. So that they stated they set it and offered me a $10 credit on my take into account the "trouble". Long story short, I wind up spending $110 plus tax for anything I'd to look at alone 24 hours later. Obviously the full time allocated to the telephone should be thought about.
After I log into dtv, and that I wish to email them regarding this kind of factor, I've to enter my own data from damage within the mail form. The topic choices for that e-mail are also common, which means you wonder where the e-mail is certainly going. Therefore in either case, you are losing your own time calling, or contacting them.
Yes, I'm AN EXTREMELY unhappy client of dtv for more than 5 decades, and it is dealing with the stage where I'll opt for wire, or dishnetwork.
My. 02 about that company.
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