We tried to disconnect just our telephone service and they also disconnected our internet. That was about 6 weeks ago. They told us we would have service again in about 4 days. That didn't happen. Since then they have sent out 3 technicians that checked the lines, outlets etc even though the internet was working fine before. We had to stay home from work for this and they were at our home for a while my husband has also spent many hours on the phone with at&t service reps only to be hung up on many times and never called back. He's so aggravated i feel that he's going to have a heart attack. Our internet was again suppose to be working. My husband called and they said they need to send someone else out to escalate our service. We are in disbelief that at&t is selling a service that they cannot deliver. It's just become a huge joke. We are wondering if we'll ever use our computer again.
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