This evening my husband and I were on the phone with AT&T wireless from 6:44PM until 9:30 PM regarding a refurbished Blackjack phone. Ours was sent to us and upon activation did not work. We were looking for a replacement. We waited on the phone for so long that the part of the company who could replace the phone for us was no longer open.in all AT&T has poor customer service. Please do not use this company. I will not ever again.
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