Usacomplaints.com » Telecommunications » Complaint / Review: Cavalier Telephone (Virginia) - I ll NEVER conduct business with Cavalier Phone again!. #184515

Complaint / Review
Cavalier Telephone (Virginia)
I'll NEVER conduct business with Cavalier Phone again!

Cavalier Telephone - their regional phone support is nonexistant. I registered for Cavalier Phone in May online after examining that I really could maintain my previous phone number. I obtain the delightful box within the email not just and a couple weeks later have they designated me a brand new phone number, they'd provided a brand new lastname to me

I called them and informed them that I had been determined about maintaining my previous phone number since I had been within the middle of the household crisis and did not have to attempt to contact aged relatives and provide them a brand new quantity. They explained sorry, they'd previously designated me this quantity plus it out might just change later when I changed around from Verizon when the quantity was still accessible from Verizon.

I told them no cheers, please stop the purchase, that was because of be mounted the next Friday. They terminated my purchase, approximately they said.

Over per month later I obtain a statement for that new quantity along side installation costs. Cavalier is called by me plus they explained that this new quantity was mounted by them on my phone cell. Meanwhile I have my previous phone number and Verizon.

I contact the SCC to protest and they consider it and state they will return to me in 10 business days.

The girl in the SCC was fantastic and returned in my experience nowadays, that was significantly less than 10 times after I named.

She got Cavalier to renounce the support costs but I still need to spend the installation costs.

I've never utilized the amount or has anybody named me about the quantity since my previous phone number nevertheless worked and that I was still receiving charged by Verizon.

I'll NEVER conduct business with Cavalier Phone again, or might I would recommend that other people conduct business together.

Truly,

Vicki

Richmond, VA


Offender: Cavalier Telephone (Virginia)

Country: USA

Category: Telecommunications

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