Do not be fooled by airrattle's fancy website. This website/company has successfully scammed my son out of $450 of his hard earned money that he got from doing paper deliveries for the better part of the past 6 months.
He wanted to get into airsoft with his buddies, so of course he saves up his own money to buy a airsoft gun and some face protection & ammo. When he recieved the gun and package he was estatic to open it. When charging the battery, the entire battery pack expanded and almost caught our kitchen table on fire. We were scared and he was disapointed - upon emailing this store, we got a repsonse that basically said tough luck, it's our fault that this happened. HOW could that be when the charger and battery and gun were all defects, all made in china without any quality control???
We get no more responses in e-mail and finally i was able to find their phone number online, which they dont even post. So i call up and get hung up on repeatedly - at this point Im fed up and now dealing with the BBB (better business bureau) and also the state attorney generals office to get this resolved. These guys are out their selling defective product that could be dangerous and they are just ignoring all calls/emails from customers and do not want to own up to their actions.in the meantime my son is out of all of his hard earned money and cant even play with his friends while airrattle keeps on operating online without any sort of repercussions even though they stolle money from a child
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