I bought ticket for Olympic Games 2012 on Jul 19th, two tickets for Modern Penthatlon Day 1 (Sat 10th Aug). I paid with credit card the amout of 406 euros.
The day after, I received a confirmation by email from [email protected], they sent me an order summary in pdf format telling me that I had to print it out, sign it off, scan and send it back to the same mail address.
I did it and din not receive any news. So, since they have a Spanish-based number por customer care (I live in Spain), I called them.
An English-speaking guy told me that they were using the Spanish number for Spanish customer, in order to have a local customer care in Spain, but the strange fact was that the guy didn't speak any Spanish. I talked to him in English and asked for my order.
The guy had a strong accent, it seemed to me an Holland or German accent, but it's just a guess..
He confirmed me that my order was fine, we reviewed my shipping address and he said to me thta tickets woudl be delivered in the next days.
Tickets haven't arrived so far.
I sent them yesterday a mail and both mail addresses ([email protected] and [email protected]) returned me an error.
I tried to call to customer care but nobody answered. Since the have also a French-based and USA-based customer care, I tried also these numbers but without any response.
The web page is out (I find out on the web that I was closed at the end of July), they also supposed to provide a order tracking service but the web page never worked.
I am meeting today officers of Spanish police in order to place a, since this is a clear fake and tickets surely won't be delivered to me.
I can suppose that the web page is based in Andorra since I used the web scoring page scamadviser.com and it returns me that.
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