Complaint / Review
POlygroup
I purchased a pool, the legs bent, I have a warranty and polygoup keep giving me the run around in regards to the replacement parts, I purchased the pool in may and still have not received the repla

I purchased a polygroup above ground pool. As soon as I put the water in it which I had to pay to have delivered. The legs bent. I have been calling every two days and have been told that the parts have not arrived yet. I now have a pool which I can't used and I am being told after staying on hold for almost 40 to 50 minutes every time I call that they are still waiting for the parts.

I have asked for a voucher so I can get a replacement pool and I am being told that they cant do that. I spent over $650.00 for a pool which I can't used anfd this company does not seem to care.

This is very unfair because they are not honoring the warranty that comes with the pool.

Jeannetta G
@comcast.net