Complaint / Review
Bally Total Fitness
LA Fitness In good faith I renewed Tina Thompson, my daughters Bally membership $99.00 on Dec 5th for her Christmas present. I also added her roommate Laura Green for $199.00. The 1,2, 3 brochure said it must

On December 1st, my daughter handed me a flyer from Ballys and asked if I could renew her Ballys Total Fitness membership for her Christmas present. The form said 1,2, 3 in bold numbers (1) renew for $99.00/yr, (2) add a family member or friend for $199/yr. And (3) add the fitness magazine for $7. It gave a final offer date of Dec 6th.

I filled out the form and also added her roommate for a total of $298.00. I knew that would help her to keep going. I hand delivered it to the Redondo Ave Post Office on December 5th. It was going to their Norwalk, CA P.O. Box 1090,90651-1090

Now, my debit card hasn't been debited and LA Fitness says that a girl who has bee a member since 1982 isn't in the system. They want her to pay a much higher amount to get her an LA Fitness membership. I feel that the offer I filled out in good faith should be honored. We never had this problem when Holiday Spa was taken over by Bally's. Everything went seamlessly..