I am taking the time to write this report because I want everyone to know what kind of operation FBC is running in Miami. I don't want anyone else to spend their hard earn money on these idiots! They lie, they go back on their word, the customer service is horrible and they simply don't care. The saleman, Richard tells you all these great things about the club until they have your money. Then it starts, you broke this, you broke that. They charge ridiculous amounts of money for things that don't cost that much to replace and then they don't replace it. So it seems that they keep your money and don't fix whatever they accuse you of so they can accuse the next poor sucker of the same thing. It's a great racket they have going. If they do something wrong, good luck getting anyone to call you back. They simply don't care. It is very disappointing because they can have a great club if they get rid of everybody, except for 2 people that seem to care alittle bit but they just look at you as to say, what can I do?
They go back on their word with contract prices. They tell you one thing and when you think all is good they change it. That is when I said, enough! They don't even try to save the membership because they know they are wrong and have no basis for an argument.
I seriously DO NOT recommend these people because you will end up bitter like myself. It is so sad that they treat and do these things, they should seriously been investigated by some form of governmental agency. They need to realize they can not treat people like this and have no consequences.
Thank You
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