Usacomplaints.com » Sports » Complaint / Review: Urban Active - Continued Billing. #689182

Complaint / Review
Urban Active
Continued Billing

Authorized agreement for tanning that incorporated automated funds taken from my bank account. Throughout the strong-armed sales hype, was informed I really could stop any moment. Requested to stop after 30 days. Was advised it must be written down. Saved type, stuffed it out, introduced it in - NOT APPROPRIATE. Was told I had a need to send the shape directly into corporate - really was about the telephone with worker who went me through the procedure when I made it happen. Discovered today (in regards to a month later) I'm STILL BEING CHARGED! Named and was informed they've never approved faxed cancellations! Today I discover that I've to complete type, deliver it AUTHORIZED EMAIL, and publish a FIVE MONEY CANCELLATION FEE! Was informed originally the first month's cost was to protect the final month's statement. Why the five bucks? To his credit, the man in the membership was enjoyable but stated he listens to annoyed clients every single day. That one month of tanning has converted into a THREE-MONTH HEADACHE.


Offender: Urban Active

Country: USA   State: Ohio   City: Cincinnati

Category: Sports

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