They take your money right away when you order. They make you return to a p.O. Box and charge you a 15% restocking fee. You call the phone rings for ten to fifteen minutes sometimes twenty. I put the phone on speaker and go pay bills or work on something and listen for somebody to finally answer. I have called many times to try to get my 199 minus my 15 restocking charge back. They said they would email me. I sent pictures so thety could find me the right part per there instructions. They never called or emailed. The last time I called they said I would email me when my money would be returned by Wensday or Thursday. Nothing again. I think I have been ripped off If you need china bike atv parts do not use these folks!!!
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