I have been a customer for Sportbetting.com for about two months. I processed a request on the Feb 17th for 1000.00 and then one of the 18th for 1020.00. I waited 72 hrs on the 21st of feb I received an email that they needed all this identification paper work. So I faxed it out to them within in two hours. For some reason they stopped my cash out and put the money back into my betting account. They were stalling! The reason I got from their very poor customer service people was that all the documents were not there. So I made customer service look through the documents with me and then said it was all there they must have not sent it all to the accounting department on their end.
So now its the 22nd of feb I made a new cash out for 2020.00. I waited another 96Hrs for them to process it and that took me to Friday the 26th. They said the bank wire went out. It is now March 7th and my money is still not here. Now let me tell you about their customer service. I have called in there close to 15 times. Everyone tells me to be patient and they understand my situation. I ask to speak with a manager and they have told me over 5 times that the manager is on the phone. I said I would wait and they never put the manager on the phone. For all my problems they credited my account 15.00. That was a reall slap in the face with the amount of money I have spent with them. I have asked to speak with the accounting dept to have them give me the name of the international and us bank they used and customer service says I cannot talk to them they will forward my issue along.
This compnay is a scam and I would never use them again. Please beware of this company. They owe me 2020 and I dont think I will ever see it. They are making a real a* out of me becasue I keep calling the wire dept at my bank and asking if the money is there. I really dont think the money was ever processed. I was a loyal customer of for over 10 years the only reason I used sportsbetting.com was becasue would no longer take mastercard debt deposits. If you are looking for a real sportsbook and casio check out. When you win they have a check sent by fedex to you door within 3-5 days. Not sure if I will ever see my money but I want everyone to know out there that this company is a SCAM. YOU WILL NEVER SEE YOUR WITHDRAWS! My next step is to call the parent company Interactive Systems INC and let them know what has happened to me.
Sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company. Plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome.
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