I bought seats for me personally and my partner to have a glider trip for $198.15 via a business named 1800SKYRIDE.com on 1/31/09 within the telephone with my bank check-card. I obtained the seats within the email seven days later, and offered them to her on her birthday. A couple of days later she (my partner) named them to Plan our trip, plus they stated they might just receive it in La. Therefore my Partner asked exactly why is it that their site claims they've routes in Sacramento, as well as the individual I purchased the seats from stated the trips were obtainable in Sacramento. They stated the web site I requested the seats from was a classic site without having old info. They stated we're able to get our trip in San Jose, My Partner stated that wouldn’t function, the seats we purchased were for that Sacramento service they stated to possess use of. They stated we're able to get it done in Truckee, California. Thinking it was as close once we were likely to reach Sacramento, we decided that Truckee was good for that trip. The owner subsequently stated there is a capture: The Trip service was shut until May, therefore we'd need to wait until May along with a pilot might contact us. Within the first week of May we obtained no telephone calls. My partner named 1800SKYRIDE and was used in voice-mail/hungup on three times. We ultimately got through once and were informed the one who may help us wasn’t accessible, so we were placed on store/hungup on-again. On 5/15/09 we study all the trip amenities in Truckee, and discover alone, “Soar Truckee” and contact them, they express they're actually the only real glider service in Truckee. We questioned when they had a with 1800SKYRIDE or THRILLPLANET (The company has several titles) plus they readily say they don't, or have they ever endured any agreement or contract or any participation using the organization. They actually just possess a agreement having a business in Reno, NV. They've heard about them however since individuals visit their flight service all the period looking to utilize their seats to get a trip, nevertheless when they reach “Soar Truckee” they're struck using the truth they don't have any understanding of their reservation. The good people at “Soar Truckee” actually stated that often people may have pushed 6 hours to money in on the trip, and also the organization seems so poor that they can occasionally provide them with a free of charge out-of their particular wallet. He informed us their fraud would be to wait and extend the reservation procedure so long as feasible since many banks possess a 60-day cost-challenge restriction, after which simply not supply the solutions whatsoever. This really is what had occurred to us. I named my lender and was educated since it was previous 60-days I had been out my $198.15. Therefore cheating to be always a new client my partner named 1800SKYRIDE that same-day to be able to not get disconnected again. She gets to a reservation representative, and my partner informs this individual the tale, and requires them why the organization in Truckee statements they don’t cope with them. My partner also questioned why Climb Truckee might claim they're a fraud. The feminine broker responded that it's since that very evening the glider organization ceased their agreement together, and “We aren't a fraud, scam artists don’t remain in company for 15 years” after which statements we are able to plan at another service, requires us to put on, and weighs on us again. We call-back, and obtain hung-up on numerous occasions. My partner ultimately gets welcomed using the owner stating “oh it’s you again, you hungup on that good small lady.” Therefore we request to talk to a manager a lot of occasions and also the owner claims “We cant support you” repeatedly, and he or she kept requesting to talk to a supervisor, and he kept indicating number, We requested his name, we requested the supervisors name, he declined to provide us any info. My partner claims “Well you then have to return me my cash you're not supplying the providers we settled for” and also the owner chuckled and stated “You don’t get your cash again, that’s how it works.” Fundamentally he explained the supervisor was Joe and decided to link people to him. He moved us towards the same feminine reservation representative as before and my partner requested “I believed you had been likely to assist me? ” and also the woman chuckled and stated “I am not likely to assist you to, I stated I'd discover anyone to assist you” after which we got hung-up on-again. I've yet to obtain my money-back but I've reported towards the press, the BBB in Atlanta, customer matters and you will be calling the attorney-general in Florida & Atlanta! Consumer beware!
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