My husband and I custom ordered and purchased a Ranger Bass Boat. The dealer required a down payment to do the order form, and would not place the custom order until financing and payment was complete.
After years of saving and dreaming of owning a Ranger we finally were going to. We had our copies of all the paperwork and the boat order. After 2mos. The dealer called and said the boat had arrived. We rushed to the dealer and both were appalled!
It was not the boat we had ordered! It was not even close. The boat they had was the wrong model, wrong number of consoles, wrong color, almost a ugly black.
When we ask the salesman he immediately sought his manager, before even giving a response. Management said the boat was ours and already sold and titled to us and we would have to take it. When we expressed that was unacceptable they said if we refuse to take it and honor our loan they would repo it and sell it as used, and sue us for the difference.
They Dealer produced its order forms and papers that had clearly been altered to what had arrived. Ranger's papers and the dealers papers are not the same as our original copies. CLEAR FRAUD, LIES AND DECEPTION BY RANGER.
We contacted Ranger mfg, and spent weeks trying to get a return call. Everyday or week we had to speak to a new person, One man Tim Houck, told us the wrong order was our fault that we obviously messed up the order form. And that if we didn't like THE BOAT AS IT WAS! To sell it as used and try to order one correctly next time.
Ranger Boats has refused to acknowledge the error or offer any way to correct it. We have tried to speak to the president Mr. Hopper in the brochures for almost two yrs. I have called every mon. Wed. And fri. And left messages and he REFUSES TO CALL BACK.
Ranger boats, and the whole ranger co. Are truly, and honestly, liars and cheats. I believe we were sent "any ol'e boat" and they could care less.
Now we have had our "dream ranger" for two yrs, and it is honestly so damn ugly, we have never taken it out. It has never seen the water. "thank's ranger". My husband just gave up and has never fished again.
So we are out $58,000.00 plus 10 yrs worth of intrest, and Ranger is to cheap and cowardly crooked to return a ph call to us.
Please take or warning! And trust all of these billboards and notices. Please do not buy any thing from ranger boats are their parent co. Genmar inc. I sure wish we had! We saw them and discounted them. And now we are paying for it.
They are all liars and fraud theifs. The most dishonorable people i have ever dealy with. They ruined our lives and thought it funny!
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