I ordered 4 wheeler parts from Babbits for the first time. They sent an order number with delivery date which was about two weeks. About 2/3's of my order arrived with no explanation for the missing parts.
I made several attempts to call but only a machine would answer and have me wait. It would eventually disconnect me. I finally was able to leave a message, but the call was not returned.
I also sent several e-mails that were not answered. I located the phone # of the store and finally got thru to a person at the parts counter that did not want to talk to me about the online dept. I was passed on to the online supervisor who told me my missing parts were on back order. Note: this was 3 weeks after the order was placed.
The supervisor told me the parts were sent and would arrive the following Monday and I would receive an e-mail confirmation and tracking number. I never got this and the parts arrived 3 days after promised. When I checked the package I found there was a part missing that I was charged for. I again left messages on the phone and e-mail. This time when I called the store I asked for the superviser of the online dept. And was left on hold, then disconnected.
It has been 3 days and I don't expect they will contact me. The missing part is only about $15 and I will get it elswhere.
I will never deal with this company again!
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