Usacomplaints.com » Sports » Complaint / Review: J.A. Sports - Sports Direct.com - J.A. Sports - Sports Direct.com Total rip off company. These had 300 off me, sent no goods and will not refund! Poole, National Dorset. #300244

Complaint / Review
J.A. Sports - Sports Direct.com
J.A. Sports - Sports Direct.com Total rip off company. These had 300 off me, sent no goods and will not refund! Poole, National Dorset

Well here's a good one.
We ordered strips from JA Sports in June last year and waited and waited.
They never reply to calls at all!

In August I contacted the manufacturer and asked them what the hold up was and the informed me the strip has been discontinued.
I then contacted JA and they said no it hadn't. They said it was on the way but it never came and again they never called.

A week later I contacted them again to be told that it had been discontinued and I could have a refund.

No refund came and over the coming months, in fact untill late Jan I made dozens of calls. Accounts are never available, the md cannot be spoken too and the lads on the phone cannot discuss money matters.

Eventually after all these calls, no return calls and many e-mails I was eventually told to send a recorded letter to the MD. So, seeing as he got this - why didn't you bother to reply Mr Augusti, you know you got the e-mails and letter.

I have got irrate, I have spoken to everyone I can and in the letter it even threatens court action but still nothing.
I was told however that it is not company policy to issues refunds and my money is held in credit.

I have this week gone to call in the credit and take goods to the value, as it seems the easiest option only to be told that my credit is still there but it can't be used as Mr Augusti has to pass all credit. Guess what, he isn't there and won't be there till next Wednesday, 8 days away again, a story I have heard on more than one occaision.

It is beyond me how this company are allowed to continue, in effect, they have stolen my money.

I would most strongly not recommend anyone goes anywhere near this company or their sister one, Sports Direct.com as they seem to be one and the same to me. I have now searched reviews of these 2 companies and there are litterally dozens of people in the same boat as me so no chance of ever seeing my money.
Let my loss of the best part of 300 be a lesson to everyone out there.

Lee from stoke
stoke on trent
Europe


Offender: J.A. Sports - Sports Direct.com

Country: Europe   State: Nationwide
Address: Chelwyn Industrial Estate, Poole
Phone: 08458380561

Category: Sports

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