On8-31-07 I ordered a dale jr. Scale car from race depot, that according to the web site was in stock. 3to 4 weeks later Ie-mailed them to find out why my car had not been shiped, they replied that it was not in stock when I ordered it when in fact the web site said it was. They charged my card 74.00 and since then it has been an e-mail war to get resolution.
Up until early december '07' they would send a reply to me and offered me a lifetime membership granting me discounts on future offers. On 1-21-08 they sent me an e-mail saying I could either wait for the car I orderd or take a dale jr. Daytona 500 win car that they had in stock, I replied that I would take the dayton 500 win car.
Since then Ihave calledthe 1-866-300-7857 message line and left 10 plus messages and at least that many e-mails wondering where my car is, with no reply. And to date my order on their web site still shows my original order for the car I ordered on back order, I feel as if they stole my money!!!
It's pretty sad that people like race depot.com can get away with this, I hope someone will do something about this soon. I filed a report with my bank on this Ihope it helps I know I'm not the only one who is dealing with this company, thanks for listening
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