On November 18 I ordered Dale Jrs COT car 1/24 scale. I was double charged so of course I sent them and e-mail since that is the only way to contact them. They responded rather quickly to let me know that I would be getting a refund on the following Monday since their "Customer Service Manager" was not in.
I have received 5 e-mails from them telling me that I will get a refund. The product is "back ordered" so they are not sure when they will be in. They also gave me a lifetime membership like I really want that.
It has now been almost 5 months and we do not have our product or the $147.88 of hard earned money.
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