Usacomplaints.com » Sports » Complaint / Review: Ballys Total Fitness - 30 days trial membership ripoff. #138787

Complaint / Review
Ballys Total Fitness
30 days trial membership ripoff

Back in July when i was out looking for a new gym because i thought my 24 Hour Fitness one was kinda expensive so i landed onto Bally's gym. I checked it out. It seemed alright but i wasnt so sure yet. So i go online to their site and found out that i could win a year's membership free of charge.

I entered not knowing anything and a few weeks later a representive called and said i won a prize and for me to go to the gym to see what i won. So i went and found out that i won a 2 weeks membership. And i also talked to the manager there. As usual he did his "sales talk" and trying to act casual and cool.

After finding out that bally has the same price as 24 i decided to keep my 24 membership. I told the manager i was a marine and that i might be on and off leavin the area so a membership might be out of the league. He was like well they got this 30 days trial membership for $5. Seem very interesting and i thought it was a good deal back then. So i applied. He told me i could cancel anytime. And that after 30 days if i wasnt satisfied theyll refund my money. It was just only for 30 days i thought.

I gave him all the information. Signed some papers i didnt read but he assured me it was only for the trial membership and just to get to know me type of papers. So as the time pass. I started to dislike ballys. Always crowded. Not enough equipments and it closes like at 9pm. So i stop going and sent them a canceling email. 2 months pass and i never got words from them so i assumed that my account was canceled until a friend of mine told me on how i can look up my credit online for free.

So i went and look it up to see if i had good credit or not and to my surprised Ballys was on there saying i owe like $1000 and that my membership was still actived and running fine. I emailed them saying that i canceled and all this stuff but they all keep telling me the same thing abuot how im suppose to use the gym 12 consecutive days out of the 30 in order to qualify for the cancelation.

I was shocked. And not just that but after the 30 days that it would go onto a full 36 months obligation contract. So now im trying to figure out how i can cancel because everytime i talk to their so called representative they keep on telling me the same thing over and over again and its starting to piss me off to the point i want to sue but probably will not win the case.

So if anyone out there has a solution to this i would sure like to know. You can email me at (email deleted - see below) thank you.

Tony
dallas, Texas
U.S.A.


Offender: Ballys Total Fitness

Country: USA   State: Texas   City: Dallas
Address: 14902 Preston Road
Phone: 9724908700

Category: Sports

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