I changed my AC and heater device 8 Aug. While it began getting chilly (30 Sep 12) I tried switching my heater on also it didn't function. I approached the company and he arrived 24 hours later and set it. On 7 Oct 12, after I woke up, I realized that he house was chilly. I examine the heater and realized that it had been no longer working. I approached the company again and he explained he couldn't come since he was adding a device in West Virginia. After been chilly all day long, I approached another Goodman’s licensed technician in the future repair the heater the next day (8 Oct 12). The technician examined the heater out and stated that the Fuel Device within the heater was poor and required changing. He charged me $69 for that visit and cited me a work cost of $225 to set up another Gasoline Device; the estimated cost was for work just, the components was under warrantee. He recommended that I contact the specialist and also have him substitute the device totally free. I again approached the company who arrived exactly the same evening (8 Oct 12). He examined the heater and created exactly the same conclusions the fuel device wasn't functioning. The next evening (9 Oct 12), I'd to get hold of the specialist and advise him to-order the fuel device. Then he wording me 3 times seeking my lastname, the design and sequential number and later to see me he needed to arrived at the home and eliminate and consider the faulty fuel valve with him. On (10-Oct 12) I again approached the company who advised me that it'll consider 2 times to obtain the components. Issues – I've 7 additional relatives coping with me; 4 are kids, the newest is 7 weeks old, two are three years old and also the different is 4 years old. I've been utilizing the stove along with a fuel hearth to maintain area of the home comfortable. I'm worry about my gasoline and electrical bill. I went and purchased 2 room heaters to maintain the cellar cozy that will be where the 4 kids as well as their mom rests. Who's accountable for the price of the repairs? What motion could be obtained for compensation on my gasoline & electrical bill? This issue is a result of defective production component about the heater, Demand pay for that expense received of maintaining my loved ones warm.- Demand cost of my gasoline and electrical bill (unknown at the moment) projected $500 – $700). I feature the entire price to discomfort, suffering and trouble to family.- I'd prefer to be pay for that price of 2 room heaters ($150).- I'd like Gooman to pay for (the company) price for that fix of the heater (unknown at the moment). Additionally the n $69 in the list above. On 20 Oct; the heater was eventually fixed. The company approached 2 additional agreement organization in the future focus on the heater and M.E. CIRCULATION INC., ultimately got it working.
10/29 – I simply wished to include that it appears my heater is inoperative again. I woke up today to some chilly home, I tried beginning the heater in the thermostat also it didn't begin. I approached the company again, who's delivering somebody nowadays to have a look at it. Therefore, below I'm again with this specific issue AGAIN!!
The company (Ramon Trejo) delivered a technician from M.E. CIRCULATION INC., Alexandria VA 22306, in the future focus on the heater. About one hour later, he arrived and advised me the heater is operating, nevertheless, he'd to rig the molex plug that links the motherboard towards the fuel device to be able to create the system function. He explained that both molex plug and also the fuel device will have to be changed and also the repair is a temporary repair and didn't understand how long it'll maintain. I advised him the fuel device was changed 14 days before.
To Get A completely new device, the stability and bad craftsmanship of the heater is completely undesirable; worsened with 40 and 50-degree temperature outside. I've my 4 grandchildren coping with me, ages 8 weeks, 3 and 4 yrs old; I also provide my 3 kids coping with me. I'd a heater in my own home which was not providing me any issues. Since I have was having AC issue, I chose to update to some better more effective AC and heat. This heat hasbeen anything but trusted. This is actually the 3rd period since it’s installment in July that I've needed to contact the company for fix of the heater. Is that this a concept of what I will anticipate as time goes on or may be the production of the poor device likely to consider the duty and also have it changed at their cost? Just how much more difficulty may I expect?
10/30 – the temporary fix for that heater didn't work with long… the heater isn't working again!!!
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