The corporation is extremely unprofessional. I'd an issue with my hot water heater since it was leaky and was informed by their technician that it must be changed. The technician originally got an authorization to displace the hot water heater, nevertheless, I'd have to spend "$" amount of cash outofpocket since some components arent included in the warranty. Funny factor is the fact that HWA later reneged on that agreement. 10 days later, nevertheless no repairs were created. WTF!!! Today, I've amini ton at my home since it works out that small trickle converted into a huge share of water. Evidently, HWA required another viewpoint on changing the hot water heater therefore another technician arrived to have a look in the issue. Surprise, suprise... This new technician examined the hot water heater and stated it did not have to be changed. That I simply required "various" components that aren't included in the guarantee. Therefore today, in the place of spending "X" quantity cited from the preliminary technician, I've to pay for "$" x2. Obviously, my hot water heater however fails in addition to I believe it will. I will just suppose that HWA didn't buy into the price of the fresh hot water heater and thus got another technician to "fix" it in the place of changing it. For my small ton, their reaction was, " HWA isn't accountable for any more harm consequently of the state". Therefore by overlooking the trickle for 10 times, they believe it's not their issue. I dislike the corporation and that I wish others think hard before joining them.
0 comments