I signed up for the "Unlimited data" plan. What a joke. Within 3 months I was contacted by a representative and told I was "over" my data limit. I informed him there must be a mistake, as I had the unlimited plan. I was then told that I had to purchase a "hot spot" for an additional 30 bucks a month. And here's the REAL reason. Hot spots are limited to 5Gb a month-about 1 movie. I refused and READ HIM MY CONTRACT, specificaly, the "unlimited data" part. A cool silence followed, ending with him telling me he "Would not argue" (?) with me, and that my service was to be cut, and to add insult to injury, I was responsible for the cutoff fee. It was obvious that I was speaking to the designated "yes, we are screwing you" guy, as he had nothing but hostility and insults. This was a man that gets yelled at daily. 2 weeks later, I got a whopping 318 dollar bill in the mail, which I, of course, refused to pay. A dozen phone calls and 5 store visits got me nowhere, again and again I was told, "So Sue Us"... My credit is now ruined, as I refuse to pay their illegal "bill" I will join any class action lawsuit, even travel to other states if neccesary. This has got to stop
0 comments